Unleashing Modern Customer Experiences

A community dedicated to exploring and unlocking the full potential of customer experiences using cutting-edge technologies and experiential aspects

Happy Hour Meetup

December 13 (Wednesday), 4:00PM ET

Venue: Houston Hall, 222 W Houston St, New York


NY Tech Week - CX Summit 2023 - Navigating the future of modern customer experience

CX Summit 2023

NY Tech Week - October 16

Our Mission

  • 💪 Empowering CX Innovators

    At Modern CX community, our primary mission is to empower CX innovators, professionals, and enthusiasts by providing a collaborative platform that fosters knowledge exchange, cutting-edge insights, and best practices. We aim to cultivate a dynamic community where members can learn from each other, share their expertise, and stay updated on the latest trends in modern customer experiences, AI applications, video technologies, and experiential strategies.

  • 🎙️ Elevating Customer-Centric Conversations

    Our mission is to elevate customer-centric conversations and discussions within the Modern CX community. We strive to facilitate meaningful interactions where members can engage in thought-provoking debates, pose questions, and explore novel ideas that drive customer experience excellence. Through interactive forums, live events, and chat opportunities, we encourage the exploration of diverse perspectives and real-world case studies that showcase the transformative power of AI-driven experiences and video-rich engagements.

  • 💭 Inspiring Experiential Excellence

    At Modern CX, we are dedicated to inspiring experiential excellence in the digital era. Our mission is to curate a treasure trove of immersive content, showcasing successful CX implementations, awe-inspiring videos, and practical AI applications that exemplify the art of creating unforgettable customer journeys. By celebrating exemplary accomplishments and providing resources for skill development, we aim to enable our community members to shape extraordinary, customer-centric experiences across industries and domains.

What is Modern CX?

The cutting-edge and technology-driven approach to crafting personalized and immersive customer experiences that leverage AI, video, conversations, and experiential elements to build lasting connections with customers

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